If you are having trouble connecting to the internet check your settings are as shown below.
- On the home screen of the Z10, drag down from the top and select Settings
- Select Network Connections.
- Make sure the flight mode is Off and then select Mobile Network.
- Make sure:
Mobile Network is On
Data Services are On - Select Network Mode.
- Select 2G, 3G or 3G & 2G .
Note: Don't select 3G and 4G if available. - Select APN (bottom of screen). Check that your BT SIM settings are:
APN - btmobile.bt.com
Username - bt
Password - bt - Click Save.
- Now retry the internet or sending a MMS. Send one to yourself, that way you can check both outgoing and incoming messages are working. Delivery can take up to five minutes.