To quick format goto tools/ settings/general resore Factory Settings. To full format go on standby scree and put in this code: *#7370#
this will leave you with nothing on your phone except nokia
software. I will advise you keeP your phone on charge while
doing this in case of not finishing its re-format.
A Soft-reset - the process of resetting all the settings of the
phone to the factory default No applications are deleted! A
Hard-reset is like formatting a drive It does format the
memory. Everything that has been
installed after the first use of the phone is deleted!
It will recover the memory of the phone to the state you
purchased iT
